2019/Jan-Jun/Announcements/Staff Updates

01 Missing Halo's Gift items


Missing Halo's Gift items

A bug had caused a problem with the Halo's Gift item to not be granted today. We're fixing the problem now and whoever pledged today will receive their items before 8pm, PST. Sorry for the delay.

02 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

04 Community Picks Contest: New Year, New Me!


Community Picks Contest: New Year, New Me!

Hello, Gaians! It's 2019 and I've got a brand new Community Picks Contest for you! Make a bundle describing some of your new year resolutions and your bundle can be featured in La Victoire!

We will be accepting entries until January 10th at 11:59 AM PST! Check out the contest here!

07 Forum Truncated Messages Error Fixed


Forum Truncated Messages Error Fixed

A recent security update had made some forum messages get cut off unexpectedly. The error had been fixed and all posts should be restored to normal. Sorry for the trouble!

PS - the fix should be available by 11:40PM, PST.

08 Manga and Deal alerts fixed


Manga and Deal alerts fixed

Yet another bug from the server migration is now fixed. If you visit the deals or new items page the alert will be turned off properly.

08 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

11 Daily Chance and Quick Reply Captcha fixed


Daily Chance and Quick Reply Captcha fixed

The json error that had been appearing from daily chance is fixed. So is the bug where the forum quick reply doesn't work with Captcha. Have a good weekend!

15 Community Picks Contest: Heroes vs Villains!


Community Picks Contest: Heroes vs Villains!

Hello again, Gaians! We've got another Community Picks Contest up and running for you! Make a bundle full of items matching the theme, and you can win some copies for yourself and be featured in La Victoire! We will be accepting entries until January 22nd at 11:59 AM PST!

Check out the contest here!

15 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

15 The Gaia Pledge Drive for January


The Gaia Pledge Drive for January

Your support last month helped us tremendously, but we still need your continued support to keep our site running. Moving forward each month we will release a new flair and color for you to display your support, and for this month, the item is the "Gift of Aquarius".

Thank you for your support. To purchase the item, please visit

The Gaia Online Pledge Page

17 GCash Pass Error Resolved


GCash Pass Error Resolved

Hello! There was an error occurring preventing Gaians from purchasing the current GCash Pass due to the system thinking you already had one! This has since been resolved and should be available again to you!

21 Helpful links and more!


Helpful links and more!

Good evening, Gaians! It's a new year and I just wanted to remind you all of a few helpful threads,

What items would you like to see re-released? New year, new thread! Request those items that you would like to see re-released but take note of the exceptions

Get featured on the front page! Ever wondered how threads got featured on the bulletin board on the home page? Request your thread, guide, contest, charity or even your favorite hangout!

COMMUNITY PICKS CONTEST: Heroes vs Villains! This contest ends in about 15 hours, so check out the contest and get your entries in!

22 Ask the Staff


Ask the Staff

Hey everyone,

Due to some our having to catch up after the holiday we are going to have to delay ATS until tomorrow, Wednesday January 23rd.

You can still get in any questions in our ATS pre-event thread!

23 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

23 Weekly Polls are back!


Weekly Polls are back!

Hello Gaians! In some time long, long, long ago we had weekly polls! We hope to bring this back for 2019, and all of these polls will range from questions from fun to informative! So feel free to discuss why you voted for what you did, or tell us why none of the options felt like the right one to vote for!

Hopefully we'll have a new poll up for you after Ask The Staff every week (or every other week if I forget to make one during my lunch!) So stay tuned for future polls!

[ Check out this week's question! ]

23 Changes to forum search


Changes to forum search

Thank you for your feedback to how the current search engine isn't working correctly. We've made some changes today that hopefully will make things work for you:

- forum search for searching post content is fixed - forum search will include forum posts when searching everything - search terms are added with the "and" operator instead of "or"

28 Flash login fixed


Flash login fixed

Sorry, a security update today broke the flash spaces and games. An update is being uploaded now and should fix the issue by 7:05pm, PST. Sorry for the wait.

29 Daily Chance Counter Fixed


Daily Chance Counter Fixed

After more and more debugging the daily chance login check is finally fixed.

Please logout and log back for your new status to take effect. Sorry this bug took so long to fix.

29 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

29 New Weekly Poll and Community Picks Contest!


New Weekly Poll and Community Picks Contest!

Hello Gaians! We have a brand new weekly poll for you all to participate in! Thank you to everyone who participated in last week's poll and shared with us how you like to utilize these platforms! We'll definitely take this into account when we move further with our Social Media plans! On top of that, we've moved the Gaia Polls forum to Hot Topics so it's easier for you all to access these threads, and few past results!

We also have a new Community Picks Contest for you to enter! This contest's theme is: Burning Passion! Let us know what hobbies or interests you have by creating a bundle full of items! This contest ends February 5th, 2019 at 11:59 PM PST!

30 Mobile App Feedback Thread Is Here


Mobile App Feedback Thread Is Here

The mobile app is still a work in progress, but we have a number of designs to share. Please let us know what you think, and let us know what you'd like to see on the mobile app.

Mobile App Feedback Thread

30 Towns 1 is fixed


Towns 1 is fixed

After many failed troubleshooting attempts, Towns 1 is finally fixed. A big thanks to Codemonkey for spending the time to find the root cause of the problem.

Sorry this fix had taken so long to find. We will have Towns 3 as soon as we can.

30 Something new is coming on Friday!


Something new is coming on Friday!

🌟After the launch, we’ll be hosting a live Q&A for it this Friday, February 1st at 2 PM PST! (Basically a mini AtS!)

🌟And while I have your attention~ Follow us on Twitter and Facebook for future updates, announcements for contests and more!

https://u1cdn.gaiaonline.com/mfs/index/adminupload/ca47d312a50b.png

01 Narwheel is down for maintenance


Narwheel is down for maintenance

Hello everyone! Narwheel has been causing all of us a bit of grief, so we'll be temporarily disabling Narwheel so we can find a solution!

We'll keep you updated on when it comes back online!

01 Live Q&A postponed to 4:00 PM PST


Live Q&A postponed to 4:00 PM PST

Something new is coming! After launch we’ll be hosting a live Q&A for it Today, February 1st at 3:30 PM PST! (Basically a mini AtS!) This is a change from the original 2PM live Q&A time slot. We promise, it'll be worth it.

We ran into a little issue releasing the new thing *wink* *wink*. The live Q&A is pushed to 4:00 PM!

BTW, narwheel and cash shop is fixed

01 zOMG coliseum is back


zOMG coliseum is back

The bug had finally been fixed, thank you for your patience.

04 Project Ticket Update


Project Ticket Update

Hey everyone! A few updates for you guys!

- Diamond & Double Diamond Tickets will be expiring on 3/15/19! Do not fear however! We will be replacing these tickets with something new and fresh in the coming months!

- We've heard your voices & concerns about our 125 character limit on descriptions and we have decided to bump that limit to 500 characters! We hope that allows you get those creative juices

See you soon with new updates!

04 Angel Subscriber GC purchase bonus granted


Angel Subscriber GC purchase bonus granted

An issue last Friday caused the Angel Subscriber bonus to be missing during GCash purchase, that bug had been fixed and all missing GCash had been granted. Thank you for your patience.

05 Project Ticket Email Issues


Project Ticket Email Issues

Hi guys!

We've been having some intermittent issues with Project emails not making it through! The issue seems to be affecting yahoo emails, so please contact us again (on a different email provider if you can) if the following affect you:

- You have submitted a recolor ticket before 09/01 and have not had your ticket removed or received an email. Your email may have bounced back and we need more information from you. If your ticket has been removed that means your order was accepted as is and is proceeding as normal! - If you've submitted a question to Project Recolor since November and didn't get a reply to that question - You currently have a submission from a yahoo address and would like to give us a different provider's email address. You can reply to your order with the new email!

You do not need to email again unless these circumstances apply to you. If your order bounces back now I will PM you on site asking for a different email to contact you with.

05 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

05 Gaia's First Million Page Thread!


Gaia's First Million Page Thread!

Congratulations to Lupig and everyone who participates in the first thread on Gaia to reach a million pages! Please drop by and congratulate the thread and help it achieve 2 million pages!

The Official Million Page Thread

06 New Weekly Poll and more!


New Weekly Poll and more!

Hello again! I got a few lil updates and reminders for y'all today! Check out the latest weekly poll for you all to cast your votes! Thank you all for sharing about all of your Runway experiences!

-

Send a gift to a friend this Lunar New Year! As little gifts to y'all, we have a brand new present box (or should I say red envelope 👀) for you to wrap gifts in to send to other Gaians & check out the bulletin board on the home page for a little luck & fortune for you all too 🧧

Also, final reminder that this community picks contest ends tonight at 11:59 PM PST! See you there!

10 Stores and Cash Shop fixed


Stores and Cash Shop fixed

Sorry a nasty bug slipped in while we were working on the mobile app. Purchasing on all stores should be fixed now.

12 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

13 New Weekly Poll(s) and Sweetheart Ring!


New Weekly Poll(s) and Sweetheart Ring!

New week, new polls! This week I have two for you! It's very important to us to know what kind of chocolate you like, and let us know how you feel about a shopping cart! How do you feel about a shopping cart in shops? What chocolate do you like the most?

Meeting your sweetheart came early this week! The Ring: Sweetheart is back and can be found in Back Alley Bargains for the whole month!

13 zOMG quest info restored


zOMG quest info restored

The bug with the missing quest info had been fixed. That was more difficult to fix, so it took a while. Sorry for the wait.

14 Valentine's Day Event Almost Ready!


Valentine's Day Event Almost Ready!

We've encountered some delay with the Valentine's Event! Sorry for the wait, but we should have it ready before 3pm, PST. We will send you another update as soon as it's ready!

14 More Delays For Valentine's Day Event!


More Delays For Valentine's Day Event!

Sorry we need some more time to finish testing. . The event will be released soon!

15 New Gaia Pledge and Flare system


New Gaia Pledge and Flare system

Hello everyone, today we've released new Gaia Pledge items, along with a new system that should fix any of the issues with the forum flare not showing up.

All existing data should be migrated, but if you do not see your forum flare, please save your avatar again and things should work properly moving forward. Thank you.

Check out the new pledge items

PS - We just released the new items and they should work in your inventory now

16 Gaia Pledge item grant problems being fixed


Gaia Pledge item grant problems being fixed

We've received reports that some of you had not received your pledge item after submitting payment. We are looking into the issue at the moment, and anyone with missing items will have them delivered shortly. We will send you a PM as soon as your items are granted.

Thank you for your support!

Update: (02/16 5:30AM) All missing items had been granted.

18 Happy Gaia Anniversary!


Happy Gaia Anniversary!

How time flies! It's Gaia's 16th Anniversary! Come celebrate with us at the event forum, and be sure to check out the event items in the event forum's announcement post!

Join the anniversary celebration!

18 Another Anniversary Gift


Another Anniversary Gift

We've added a new permanent post style to help celebrate! Happy Gaiaversary everyone!

18 Gaia Pledge item fixed again


Gaia Pledge item fixed again

Unfortunately the last fix for purchasing the Gaia pledge items didn't work, so a new fix had been made. We will soon be granting the missing items to all that purchased pledge items between Saturday to Monday. Thank you for your patience.

19 Ask the Staff - Delayed


Ask the Staff - Delayed

Hey everyone,

Due to the holiday we are busy catching up after the long weekend, so we are pushing this week's ATS to tomorrow, 2/20/19.

You still have time to get your questions in for this weeks ATS at our ATS pre-event thread!

20 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

20 Weekly poll & new present boxes (envelopes!)!


Weekly poll & new present boxes (envelopes!)!

We have a brand new weekly poll regarding the upcoming mobile app! This poll will only last 3 days, so get your opinions in!

We have three new gift box styles for you to choose from if you haven't checked them out already! These little envelopes feel pretty familiar... but we can't quite put our finger on it! Send a gift to a friend to surprise them with this new box style! Happy Gaiaversary~ User Image User Image User Image

22 Gaia stores broken


Gaia stores broken

Sorry the shopping cart testing code broke the stores. We're applying the fix right now and the stores will be fixed by 10:05PM, PST

25 Cash Shop fixed


Cash Shop fixed

The problem with purchasing limited quantity items had been fixed. Sorry for the inconvenience.

26 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

28 Friendly Reminder from the Project Recolor and Custom team~


Friendly Reminder from the Project Recolor and Custom team~

Hi y'all!

I just wanted to put out a Staff Alert to remind everyone that all questions should be sent to the corresponding email for the ticket you're asking about. We ask that you do not PM staff members with your questions, as there's only a small amount of us who are working on the e-mail side of things, and we like to keep all of our correspondence in the e-mails in case we need to reference it later!

If you PM a staff member about Project stuff they will not answer, so please make sure to e-mail instead!

As a reminder, Project Recolor can be reached at project-recolor@gaiaonline.com, and Project Custom can be reached at project-custom@gaiaonline.com!

Thank you~

01 March Angel Item: Delay


March Angel Item: Delay

Hello again, Gaians! We hope you've been having a wonderful month of February! With so much going on we've hit a small delay on the delivery of the March Angel Item, so if you open your box at 12 AM PST it will still be February's Angel Item. We apologize for the wait, but we will announce when the item switches over!

I hope you all have a good night~!

01 Changes coming to Project Tie-Dye Tickets


Changes coming to Project Tie-Dye Tickets

Woah...do you smell that?....SMELLS ALMOST SMELLS LIKE A NEW TIE-DYE ROTATION! Starting March 15th 12:01am PST you will be able to submit for the following schemes!

Dramatique Link to the scheme changes!

04 New Community Picks Contest!


New Community Picks Contest!

Hi Gaians! We have a new Community Picks Contest for you to enter! This contest's theme is: Best Vacation Ever! Let us know what makes your vacations special by creating a bundle full of items! This contest ends March 11th, 2019 at 11:59 PM PT!

05 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

06 Diamond and Double Diamond Ticket Retiring Reminder!


Diamond and Double Diamond Ticket Retiring Reminder!

Hi y'all!

This is a quick reminder that Diamond family of tickets will be going back into retirement on March 15th! If not submitted these tickets will be swapped for Perfect Parcels~

Feel free to shoot any questions to project-recolor@gaiaonline.com !

07 New Weekly Poll & MEMES


New Weekly Poll & MEMES

Hello Gaians! I have a new poll regarding the mobile app and we want to hear more about features you might be interested in! This poll will close in 7 days, so cast your votes and voice your opinions!

Of course we love hearing from you, so we created a brand new thread where you can show off your favorite Gaia memes! So check it out, have some laughs, get some prizes

08 Updates to store and marketplace


Updates to store and marketplace

We've made a number of updates this week:

- Gold and cash shop now has shopping cart support - Marketplace has filter option for paw based items - Marketplace has sorting option to sort items by item release date - "remove from wishlist" button when viewing items in marketplace - avatar search results have option to be added to favorites

The shopping cart system is new and still have room for improvement, please drop by for feedback! Shopping Cart Feedback Thread

12 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

12 Marketplace Search for Paw Based Items Fixed


Marketplace Search for Paw Based Items Fixed

The new paw based item search for the Marketplace is finally fixed. Thank you for your patience.

13 Gaia Pledge: February/March


Gaia Pledge: February/March

Hi, everyone! A small change to this month, but we'll be swapping out the February Pledge's for March's on the 14th! I apologize that it has to be done early, but I hope you enjoy the update when it comes!

In April, we will resume with updates on the 15th of the month.

13 Now Logging On: Pricing Error


Now Logging On: Pricing Error

Hi everyone! I was so excited to release this month's CI to you all that I accidentally mispriced it! They should now be the correct price in La Victoire. If you purchased before the correction, no worries and happy Core day!

14 Europe GDPR pop-up disabled


Europe GDPR pop-up disabled

We've recently updated our Europe GDPR policy message and that seemed to be blocking access for Gaians in Europe. We had disabled the pop-up while we debug the issue. Sorry for the inconvenience!

14 Help Center Changes


Help Center Changes

Hello Gaians! I’d like to start with an apology for how inefficiently the Help Center has been handled. Ideally, we hoped to be able to give each user a personalized response within a few days of ticket submission, unfortunately we haven’t had enough resources to stay on top of it as much as we would have liked, and that has translated to a poor experience for those of you who have been waiting on replies. There is no real excuse for that, and we understand the frustration, disappointment, and all-around negativity this has caused. At this point, we decided the best course of action was to get a basic response out to the bulk of our tickets; given the amount of time that has passed, we unfortunately have to forgo the personalized and detailed responses in favor of quicker replies and resolutions, and a faster turnaround time for the tickets. We’ve been looking into how to improve this system, and have set up automatic replies for some of our most popular ticket categories, where optimizing in this fashion could get the ball rolling on a resolution or potentially solve the ticket instantly, such as inquiries about banned accounts, email or password issues, and redirecting users who filed tickets under the hacked and scammed categories. If you have been waiting for an initial response to a ticket falling under these categories for quite some time now*, please check your email and spam/junk folders for a recent response from us, as the automation should hopefully be activating in the next hour and contacting a couple thousand tickets. As this is sent as an autoresponse, signing into ZenDesk will unfortunately not show the message, however it will show the ticket status and date/time of the last update. If your ticket still has not been replied to, it is likely one of the topics that needs a more personal response, and we appreciate your patience as we work toward reaching these inquiries, as well as updating the Help Center to have a more efficient and useful knowledge base. Thank you again for your continued patience!


 * This applies to tickets that have not yet received a personalized response from an agent and tickets submitted via the newer ticket system, ZenDesk. If you filed a ticket with our older system, indicated by a ticket number beginning with “5630-“, or for tickets filed before June 2017, please refile your ticket through ZenDesk. If you received a reply and are still waiting on a response back from that, these queues will be handled as soon as possible, and we thank you for your patience in this matter.

17 Hello lads!


Hello lads! Are you feeling extra lucky today? Well you're absolutely right!

It's your lucky day! Come see what's beyond the rainbow here! (and here!)

Grab your prize while you're still sober!

Happy St. Patrick's Day!

19 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

19 Payment page is back


Payment page is back

Sorry today's upgrade on our Paypal gateway ended in a number of issues. We had restored the payment page and paypal payments should once again be working.

For those who purchased GCash between 3:30pm to 5:30pm, your payment had not been charged. Please make another purchase to obtain your GCash. Thank you for your support.

21 Payment page working again


Payment page working again

We just upgraded the Paypal system and it took a while for the cache to refresh. The payment page should be working again.

21 Payment page restored again


Payment page restored again

Due to reports of payment problems, we had yet again restored the old payment page. Sorry for the confusion. We will perform further testing before implementing the new system.

22 Friday updates


Friday updates

We've made an update to the Daily Gift feature that should address the granting related issues that had been reported. There's also some small updates such as the paw forum permission messaging, and GSI call 721 for item detail now includes marketplace information.

We're also adjusting platinum payout for various features, and the effect should take place later today.

25 Daily Gift bug fixed


Daily Gift bug fixed

Sorry our recent fix did not resolve the Sunday Dailygift amount. We've finally fixed the issue just now, and will have the fix online by 10pm.

To make up for the mistake, tomorrow (March 25) the daily grant will grant 1000platinum, so be sure to drop by and claim your prize!

25 ANOTHER payment bug fixed


ANOTHER payment bug fixed

Many might had experienced errors when using coupons, where the bonus amount was displaying an undefined value.

We've once again fixed this problem. Sorry for the confusion, and moving forward we will take measures to make sure this kind of bugs won't happen again.

26 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

26 Bonus GCash Coupon: Visual Error


Bonus GCash Coupon: Visual Error

Our last update didn't stick! If you're redeeming the weekly deal coupon or any other bonus gaia cash coupon, there's a visual error found under "2. Order Summary" on the GCash page. It's been showing some astronomically large numbers, but please refer to the original coupon announcements for the correct amount of GCash that would be awarded with redemption to avoid confusion.

We'll be hopefully implementing another fix soon!

27 Wishlist limit updated


Wishlist limit updated

The wishlist deletion bug that happens when the wishlist is full had been fixed. We also raised the wishlist limit to 1500 items now.

27 Item Restore Tool for Marketplace and Trade


Item Restore Tool for Marketplace and Trade

For anyone who had experienced item loss during the recent server migration, we've setup a tool to seek and restore your lost items.

You can access the tools here: Vend item restore tool

Trade item restore tool

Sorry it took this long, our previous attempts at restoring items seemed to have missed a number of entries. Hopefully this will restore any remaining items.

28 New Payment Page Is Ready


New Payment Page Is Ready

The new GCash payment page had finished updating, and the coupon error is also fixed.

Thank you for your patience!

29 Payments page fixed yet again!


Payments page fixed yet again!

We just released another patch that should fix the payment issues from the past hour.

We also received reports where some Gaians did not receive their tier rewards from the old payment page on Tuesday and Wednesday. We are working on granting your tier rewards as we speak.

29 Trade Error Fixed


Trade Error Fixed

For those of you that are encountering errors when completing trades with the "item not in location" error, please try completing your trade again.

30 Tier Bonus is fixed


Tier Bonus is fixed

The bug with the GCash tier bonus had ben fixed, and the 10% sitewide bonus sale had been extended to 2pm, PDT. Sorry for the delay!

30 GC bonus item coupon fixed


GC bonus item coupon fixed

There was also a bug with the bonus item coupons that had just been fixed.

For those who had used your coupon previously, your missing item will be granted before 3pm, PST. Thank you for your patience.

02 Gaia Pledge Items Restored


Gaia Pledge Items Restored

For those who had purchased the latest Gaia Pledge items in the past two days, your items had been granted to your inventory. Apologies for the delay. The new payment system had been causing a lot of issues.

02 Payment Page Fixed


Payment Page Fixed

Looks like there is yet another issue that needed to be fixed with the payment page. Things are working once again and any missing GC payments will be resolved before 11:30am, PST.

Thank you for your support and sorry for the delay yet again.

02 zOMG server restored


zOMG server restored

For those who are having trouble logging in, the BrainClam server had been restored. Thank you for your patience!

02 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

04 Payment page on mobile browsers fixed


Payment page on mobile browsers fixed

For those who were getting the "you are logged out due to inactivity" error on the payment page, this error should be fixed. Thank you for your patience.

04 New Community Picks Contest!


New Community Picks Contest!

Hi Gaians! We have a new Community Picks Contest for you to enter! This contest's theme is: Spring Preening! Let us know what your favorite thing about the outdoors is by creating a bundle full of items! This contest ends April 11th, 2019 at 11:59 PM PT!