2018/Jan-Jun/Announcements/Staff Updates

02 Ask the Staff


Ask the Staff

Hey Gaians,

Happy new year to all! Our first Ask the Staff of 2018 will take place on Tuesday, January 9, 2018 at 4:00pm PST! Hope to see you all there! If you can't make it, please feel free to ask a question in our pre-event thread here!

03 Pop Cast with it amy!


Pop Cast with it amy!

Hello, everyone! Join me for today's Pop Cast, where I'll be doing a small review of Gaia from last year, and a little bit about what Gaia for 2018! I'll be keeping it short and sweet today, and the stream will end around 3PM PST!

See you there!

04 Project Tie-Dye Ticket Color Scheme Update


Project Tie-Dye Ticket Color Scheme Update

On February 1st, the color scheme choices for the Project Tie-Dye Ticket will be changing! Check out the new options here~

Any tickets submitted before February 1st still have the option of using the current color schemes. Tickets submitted on or after February 1st can choose from the new schemes.

More information about the Project Tie-Dye Ticket can be found here. If you have any additional questions, e-mail us at project-recolor@gaiaonline.com

09 Generator Parcel Ticket Changes


Generator Parcel Ticket Changes

Hey Gaians!

We would like to announce the retirement of the Generator Parcel Ticket. All Generator Parcel Ticket requests submitted by 11:59pm PDT on April 1, 2018 will be honored. On April 2, 2018 all remaining Generator Parcel tickets not submitted will expire and will be replaced with a Perfect Parcel.

We understand the popularity of this ticket was largely due in part to the chance of designing your own item generator and hate to see this go. With that in mind, we have decided we will be giving users the opportunity to create their own dream item generators in the form of community contests such as the Community Picks contests from time to time. Thank you for your understanding.

Want to submit your Generator Parcel? Check out the Generator Parcel Rules and follow the instructions.

09 Ask the Staff


Ask the Staff

Hey everyone,

Our first Ask the Staff of 2018 is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for the next ATS at our ATS pre-event thread!

10 Pop Cast with it amy and Arli


Pop Cast with it amy and Arli

Hi everyone! Join it amy and I for today's Pop Cast where we will be talking about Gaia, the new monthly chance item, anime, and really a little bit of everything!

The chatroom is open over at Pop Square Live. We would love for you to come hang out and join us. The stream will end around 3pm PST!

See you there!

11 Secure Server Testing Has Begun!


Secure Server Testing Has Begun!

We are currently preparing for a really large server upgrade. If you are experiencing any problems that was introduced today, please let us know through the bug report thread. Thank you!

Bug Report Thread

11 Avatar and Outfit saving is fixed


Avatar and Outfit saving is fixed

There are quite a few bugs happening with the new server code. We've just fixed avatar saving, and will move on to other bugs.

Sorry for the trouble! We're working as fast as possible!

11 Paypal payment is Fixed


Paypal payment is Fixed

Paypal payments was also broken from the update. We are working on granting the missing GCash for those who purchased GCash between 4:20pm and 6:00pm, PST. Sorry for the trouble!

11 Missing GCash payment granted


Missing GCash payment granted

For those who had trouble with GCash payment earlier today, your GCash and bonus items should be granted now. Thank you for your patience!

12 Towns and zOMG bug fixes:


Towns and zOMG bug fixes:

fixed missing avatars in towns, zOMG and flash spaces fixed wishlist item detail page error fixed broken images in signatures

More fixes to come. Thank you for your patience!

12 Booty Grab Fixed, but Aquarium Signatures Blocked


Booty Grab Fixed, but Aquarium Signatures Blocked

Booty Grab should be once again working. However, Aquarium tanks doesn't run on HTTPS so they are not showing up in signatures. Please wait while we figure out a solution to this problem.

12 Booty Grab Fixed, but Aquarium Signatures Blocked


Booty Grab Fixed, but Aquarium Signatures Blocked

Booty Grab should be once again working. However, Aquarium tanks doesn't run on HTTPS so they are not showing up in signatures. Please wait while we figure out a solution to this problem.

12 Lucky Catch & Golden Catch fixed


Lucky Catch & Golden Catch fixed

Both Lucky Catch and Golden Catch had been fixed. It was fixed a few hours ago but sleep got me before I could post this staff alert.

12 Outfit purchasing and Registration fixed


Outfit purchasing and Registration fixed

The outfit marketplace is working once more, and registration is also back online.

12 Marketplace Auctions still broken


Marketplace Auctions still broken

Marketplace auctions that took place between Thur 4pm till Fri 11am PST were stuck in a long wait line, so many of you might not have received your purchased items yet. We're working hard on completing those requests and the transactions should be completed later today. Thank you for your patience.

12 Lanzer broke the site again


Lanzer broke the site again

Sorry I messed up some configuration and some of the site images are now missing. As a result, the site header is missing and the header is a barren wasteland.

The fix had been applied but might take an hour for our caching services to catch up. Sorry for about that!

12 A note about recent hacking incidents


A note about recent hacking incidents

We had received reports of hackers phishing for other Gaians's IP addresses. We're working around the clock to block or remove any of these attempts.

Currently all user submitted images go through our proxy services, and next week we will be upgrading the Towns 2, Rally, and Virtual Hollywood servers.

Unfortunately, Towns 1 is too old for us to perform the upgrade, so we might have to shut down the old Towns 1 moving forward. The code for Towns 1 is 12 years old and our tools can't even compile them anymore.

Our longer term goal is to move Towns to HTML5, which will enable it to work in mobile platforms also. But until then, we'll do everything in our power to ensure that Gaia is safe.

13 Marketplace, achievements and daily reward for Jan 12 delayed


Marketplace, achievements and daily reward for Jan 12 delayed

Hello everyone,

The recent server upgrades also affected our scheduler which handles events such as marketplace listing expiration, achievement granting, daily reward granting, as well as notifications and search engine update.

We are working to bring those tasks back online, and everything on Jan 11 is up to date, while tasks scheduled for Jan 12 from 1am to 11am are still being processed.

We will be working to restore functionality for the mobile app later today. Stay tuned!

13 Flash Spaces on restricted access


Flash Spaces on restricted access

Until we fix the security issue with the flash spaces next week, flash spaces will be limited to users who registered on Gaia before December, 2017. Codemonkey is working around the clock to bring you the security fix! Thank you for your patience.

14 Mobile App not working until next week


Mobile App not working until next week

We've made the changes necessary for the mobile apps to work, unfortunately the mobile app require a server upgrade on the web server which isn't scheduled until Tuesday, Jan 14th.

All the work we had done so far is to change all the Gaia programs to run on secure mode, then the next step is to upgrade the servers to newer versions so they can support today's stronger secure protocols, which the mobile app requires.

I happen to have caught a nasty cold yesterday, so I will take this opportunity to rest up some more. We will continue fixing other bugs until then!

16 Towns 2, Rally, and Virtual Hollywood upgraded and safe to use


Towns 2, Rally, and Virtual Hollywood upgraded and safe to use

Thanks to CodeMonkey for staying up during the weekend and upgrading the backend servers for Towns 2, Rally, and Virtual Hollywood, the servers have rid of existing exploits and are safe to use once more.

Towns 1 is still using the old Sushi server, unfortunately. We will need to eventually take it offline. I will be listening to your feedback as we figure out the next steps.

16 Towns 2, Rally and Virtual Hollywood down for maintenance


Towns 2, Rally and Virtual Hollywood down for maintenance

Looks like we need to make some changes to the configuration files before the servers can work. We might need a couple hours before the Towns servers can be online. Please check back with us at around 11am on Tuesday. Sorry for the wait!

16 Outfit selling fixed, mobile app working for now.


Outfit selling fixed, mobile app working for now.

The outfit selling option had just been fixed. Meanwhile, the android mobile app should be working without https. Newer versions of both Apple and Android apps will be updated later this week.

16 Ask the Staff


Ask the Staff

Hey Gaians,

We will unfortunately be cancelling this week's Ask the Staff as we're catching up from yesterday's holiday and our team is busy working on bugs and issues from the secure server upgrade. Our next Ask the Staff will be held Tuesday, January 23, 2018 at 4:00pm PST. If you can't make it, please post in our pre-event thread here!

Our sincerest apologies for the inconvenience and thank you for your understanding.

16 Towns 2, Rally, and Virtual Hollywood are now open


Towns 2, Rally, and Virtual Hollywood are now open

Sorry the configuration took a lot longer than we thought it would.

But the flash spaces are back! Thank you for your patience.

16 Avatar Builder Fixed


Avatar Builder Fixed

Avatar builder is working again.

17 Fishing working again


Fishing working again

Fishing and other flash games should now be working. Have fun!

17 Post History fixed


Post History fixed

Post history page, as well as all the TOS and info pages on the site footer should be working now.

17 Pop Cast with it amy and Arli


Pop Cast with it amy and Arli

Hi everyone! It's Wednesday, my dudes. You know what that means?

It's time to join it amy and I for today's Pop Cast! We're going to be discussing the recently released items, pizza, and anything else that we can think of!

The chatroom is open over at Pop Square Live. We would love for you to come hang out and join us. The stream will end around 3pm PST!

See you there!

17 Gaia Hardware Server Upgrade


Gaia Hardware Server Upgrade

After all the software upgrades, we can finally upgrade the web servers themselves to support the more secure version of HTTPS protocol.

Web browsers and mobile clients will be able to connect through a more secure protocol moving forward. It's transparent to everyone, with the exception that your session is now more secure.

The downside is that older browsers that don't support the latest secure protocol such as Internet Explorer 6 will not work with Gaia anymore. For those using IE6, please upgrade to IE7 or other browsers such as Chrome and Firefox.

17 If you have trouble loading Towns 2, try another server


If you have trouble loading Towns 2, try another server

We just noticed that Towns 2 or Rally will fail to load if the specific server is full. Please try another server when this is happening. We will work on a fix for this at a later date.

18 More server upgrade complete


More server upgrade complete

Today we continue our server upgrades, this time the web server operating system and compilers are upgraded. It's both a security and a performance upgrade on our end.

There are a few problems that are quickly fixed, including:

- problem with the redirect page after posting in forum - some profile pages now showing - "Could not get offer item relationship" error when loading marketplace

Pardon the mess! We are working around the clock to stabilize the system as we speak.

19 Secondary Authentication Down For Bug Fixing


Secondary Authentication Down For Bug Fixing

Looks like the new server doesn't work well with the old implementation of the Google Authenticator. We are fixing the feature right now. Meanwhile, secondary authentication is turned off so login is still possible. The fix should be coming tonight or tomorrow.

19 Secondary Authentication Is Back


Secondary Authentication Is Back

Secondary authentication is back, but due to having new encryption tools installed, all the old secondary authentication data had been wiped out, and all secondary authentication settings had been turned off for all accounts.

Please remove the current Gaiaonline authentication key from Google Authenticator, and start the secondary authentication process again. Sorry for the trouble, but we have much safer encryption moving forward.

Click Here To Enable Secondary Authentication

20 Secondary authentication fixed again


Secondary authentication fixed again

Just noticed that a bug might have caused some users with secondary authentication to have trouble logging in, that bug is now fixed. Sorry for the confusion!

20 Towns 1 and aquarium report thread


Towns 1 and aquarium report thread

I'd like to make sure that Towns 1 and aquarium are working for everyone since we had confirmed it working at the Gaia office.

If you are still having problems, please visit the thread below:

Click here for the bug report thread

23 Town 1 avatar glitch fixed


Town 1 avatar glitch fixed

Sorry it took a while to figure out, but the avatar glitch in Towns 1 should be fixed finally.

23 1k Platinum survey


1k Platinum survey

Hello!

Interested in some platinum? We're looking for feedback on our live streaming goodness! If you have some time and want some gold platinum, then fill out this survey (it should only take several minutes to complete.)

Be sure to complete it fully. The survey will conclude Monday at 12PM PST. Once the survey has concluded and we process the results we'll give you 1,000 platinum! So,

Take the Survey!

23 Hello everybody, Ruce the Intern here!


Hello everybody, Ruce the Intern here!

I am sure you have noticed it but I'm here to announce that we have a new header. Functionally it's mostly the same, but code-wise, it's brand new!

Why you ask? As you all know, Gaia is a pretty old site and as a result there are many many limitations. One of the major things holding back an update to Gaia is the header so I set out to make a new one while trying to keep it familiar for everyone.

Moving forward, we should now be able to make our pages just a little bit more modern.

Please leave any bug reports or feedback here: Feedback/Bug Report Thread

Best wishes, Ruce the Intern

23 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

23 Towns 2 / Rally / Virtual Hollywood under maintenance


Towns 2 / Rally / Virtual Hollywood under maintenance

We're experiencing some server issues and are working to fix it. We will let you know as soon as things are up and running again. The new server need a lot of optimizing to run correctly. Sorry for the delays!

23 New Header will be in Gaia Labs later.


New Header will be in Gaia Labs later.

Hello everybody, Ruce the Intern here!

We heard that a few users were having performance issues with the new header, so we will be moving the option to use the new header to Gaia Labs later down the line.

24 Popsquare challenge!


Popsquare challenge!

Hi Gaians, are you ready for a challenge? It's quick, simple and the reward is within your grasp.

Create a 10 second video response to my question that I had asked during Popsquare's live stream yesterday and post it within the "10 second video challenge" thread here.

Post a video response and be rewarded 3k Platinum BUT if your video is chosen to be shown on stream, you could be a lucky winner of $20 worth of GCash.

Accept or ignore the challenge, it's all up to you! Find more details within the thread.

24 Please ignore PM from Loyal


Please ignore PM from Loyal

We just fixed a login timeout error where some Gaians were experiencing, though some debug code got in the mix and a lot of PM's were sent out by mistake. Please ignore those PM's from Loyal. Your membership to Loyal's Bazaar should not be affected. Sorry for the confusion.

24 Marketplace sell outfit still broken


Marketplace sell outfit still broken

Sorry, our server upgrade didn't include some tools necessary for the marketplace outfit selling feature. We're working on adding those tools and they should be ready tomorrow.

25 Towns 2 / Rally working again


Towns 2 / Rally working again

We finally fixed the server issue with Towns 2. Thank you for your patience. We will be working on the other flash related issues ASAP.

25 Aquarium fix #1


Aquarium fix #1

We've applied a fix for the aquarium, hopefully that will resolve your issues with aquarium not loading.

We had also increased the lifespan for all fishes by 2 weeks, so all fishes should be okay. Thank you for being patient with us.

25 Marketplace Outfit Selling is fixed


Marketplace Outfit Selling is fixed

Finally the graphic tools are installed in the new servers.

Marketplace outfit selling should be working once again. This fix also deals with the error in Avatar Builder when astra items are equipped.

Thank you for your patience.

25 Aquarium Fish Restore Tool


Aquarium Fish Restore Tool

Apologies for those who lost your fishes during the Aquarium feature outage.

If you had lost fishes during the past two weeks, please use the Fish Recovery Tool to restore your lost fishes.

Click Here to Use the Aquarium Fish Recovery tool http://www.gaiaonline.com/aquarium?recovery=1


 * This tool will only search and recover fishes that were lost between Jan 11 and Jan 25.

26 Missing Item from Drop the Cattitude Tier


Missing Item from Drop the Cattitude Tier

Hi all! We hit a bit of a snag with the tier that went live today, as the Opalescent Cattus was missing from the top tier! If you made it to tier 4 between 10:01 and 10:25 AM PST today and did not receive the Opalescent Cattus, please feel free to file a ticket at the Help Center and our team will get you your item!

29 Project Tie-Dye Ticket Color Scheme Update REMINDER


Project Tie-Dye Ticket Color Scheme Update REMINDER

Hey Everyone! In case you missed it the first time, I'm here to let you guys on in a little not-so-secret change coming VERY SOON! In fact....you have....only 55 hours before this change goes into effect!

On February 1st, the color scheme choices for the Project Tie-Dye Ticket will be changing! Check out the new options here~

Any tickets submitted before February 1st still have the option of using the current color schemes. Tickets submitted on or after February 1st can choose from the new schemes.

More information about the Project Tie-Dye Ticket can be found here. If you have any additional questions, e-mail us at project-recolor@gaiaonline.com

30 Ask the Staff


Ask the Staff

Hey Gaians,

Unfortunately due to the unavailability of Gaia staff members today to help run Ask the Staff, we'll have to push this week's session to next Tuesday, February 6, 2018. We'll be hosting it at the same time, 4:00pm PST! Our apologies for the inconvenience. As always, if you can't make it, then please make sure to ask your question in our pre-event thread!

Thanks for your understanding!

30 Project Recolor Update!


Project Recolor Update!

Hi there! I am coming to you with an update and one reminder!

- When submitting any ticket for Project Recolor we are now requiring a reference for color. This can be done by linking us items with similar colors, giving us an image of the custom color you want or giving us hex codes. Many of you have come up with creative new schemes, but we are having trouble making sure we get colors exactly right for you! By providing us with reference you will help us make sure your item comes out just right!

- If you submit an item that came from Lucky Catch please make sure to mention in your order if you would like it released in Lucky Catch, a Recolor Chance Item, or if you have no preference!

If we have to clarify on your order it can result in your item moving further back in the queue due to having to email back and forth, so if you make sure this information is in your email we can make sure you keep your spot!

As always if you have any questions please feel free to email project-recolor@gaiaonline.com!

30 Housing Update


Housing Update

The houses in Towns 2 are working once again! Thanks for your patience! The transport to friend feature is still offline and will need to be rebuilt due to the server upgrade. It should be ready in the next couple of days.

01 Angel Item On Its Way


Angel Item On Its Way

Hi everyone! Gaia-tan got lost with her head in the clouds because of the super moon tonight, so the Angel Item is going to be a bit delayed! We’ll announce when February’s item is available, and our apologies for the delay in the meanwhile!

EDIT: It's here!

01 Signature File Size Limit Update


Signature File Size Limit Update

Hey Gaians,

We are happy to announce that effective immediately we have implemented a change to the signature file size limits.


 * The original limit was less than 100,000 bytes.
 * We are increasing this limit to equal to or less than 500kb.
 * If you are a Gaian using mobile and worried about your mobile data with larger signatures, you can disable images on mobile using the "Mobile Image Block" in your account settings.

We will be updating the signature and rules & guidelines shortly with the new limits. We hope you enjoy the new limits!

01 Today's Runway Contest


Today's Runway Contest

Hey Gaians,

So in the process of trying to deal with some issues of cheating we ended up accidentally ended up deleting all of the current vote data for all three of today's contests and unfortunately we are not going to be able to recover the data.

So what we are going to do is let the rest of the entries play out and then remove the winnings from everyone tomorrow. Basically we're going to consider all the contests void for today.

We do sincerely apologize for the inconvenience for all of the entrants today and we thank you for your understanding.

05 Avatar images will be fixed soon


Avatar images will be fixed soon

We are having problems with our image provider. Things will start working again in a moment.

06 Pop Square Show Time Change


Pop Square Show Time Change

Hello!

I wanted to let you know that the show time for the Pop Square live broadcast will be from 5PM to 6PM PST moving forward. So today, starting at 5PM tune in for the awesome!

Join Pop Square!

06 Ask the Staff


Ask the Staff

Hey Gaians,

Unfortunately we're short-staffed today for Ask the Staff. So we're gonna go ahead and try again tomorrow, February 7, 2018 at 4:00pm PST. Our sincerest apologies for the inconvenience and delay. Please make sure to ask a question in our pre-event thread if you can't make it. Thanks for your understanding and patience!

07 Community Picks: Love Cafe!


Community Picks: Love Cafe!

Good morning Gaians~ We are holding another Community Picks contest where you get a chance to create a bundle of your dreams. Hurry though - We are only accepting entries until 11:59PM PST on February 11, 2018!

[ Click Here to View the Contest! ]

07 Chat it up on Pop Cast!


Chat it up on Pop Cast!

Hi everyone, it's Byul (●´□`)♡

Please join me today on Pop Cast at 2PM - 3PM PST where we can all just chat it up and have a good time!

Let's talk about nonsense and also check out more cute bundles together. See you there! ♡´･ᴗ･`♡

07 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

07 Wishlist updating bug fixed


Wishlist updating bug fixed

The wishlist bug had been fixed. The wishlist now has pagination, hope that'll help everyone on managing their wishlists.

08 My Kokoro is Brokoro Avatar Contest


My Kokoro is Brokoro Avatar Contest

Good morning everyone~ If you're fed up with love as much as I am we have the perfect avatar contest just for you where five winners will win a great prize pack! Hurry though, this contest ends on February 9, 2018!

[ My Kokoro is Brokoro Avatar Contest ]

09 My Kokoro is Brokoro Contest Ending Soon!


My Kokoro is Brokoro Contest Ending Soon!

Happy Friday, everybody~ This is a reminder that the My Kokoro is Brokoro contest is ending at 12:00pm PST TODAY. There is still time to enter. Don't miss out on winning a great prize pack!

[ My Kokoro is Brokoro Avatar Contest ]

09 Aquarium fix part 3


Aquarium fix part 3

We've just pushed another fix out, which hopefully should fix any remaining problems.

If you're still having problems, please let me know on the bug report thread. Bug Report Thread

Sorry for the long wait. I'll adjust the aquarium fish recovery tool to grant all fishes that had been lost in the past month.

09 Celebrate Gaia: An Art Contest!


Celebrate Gaia: An Art Contest!

Hi everyone! I can't believe we're coming up our Gaia's 15 year anniversary. To celebrate all of our memories from the past, present, and future we are holding an art contest where the winners will be featured on the main page of Gaia Online, and everyone who enters has a chance at their art being featured on our social media pages.

There are also amazing prizes to be won such as 50,000 Platinum. Doesn't that sound fun!? This contest ends on February 16, 2018 so don't wait too long to enter!

Good luck~

[ Celebrate Gaia - An Art Contest ]

09 Check out our new Social Media Contests!


Check out our new Social Media Contests!

Are you following Gaia Online on Twitter and Facebook yet? Now is definitely time to follow if you haven't because we have a brand new contest going on just in time for Valentine's Day!

Enter our Cheesy Gaian Pickup Lines Contest where we will give a total of 10 users who are randomly selected Destination Date (5 Pack)!

Hurry - this contest ends on February 14, 2018!

[ Gaia Online Facebook Contest ] & [ Gaia Online Twitter Contest ]

12 Aquarium fix #4


Aquarium fix #4

We've just fixed the problem with aquarium showing only a partial window. Thank you for those who had reported the issue with details.

For those who had lost fishes during the outage, please use the link below to get your aquarium fishes back. Click Here to Use the Aquarium Fish Recovery tool

Thank you again for your patience.

12 Valentine's Event is paused.


Valentine's Event is paused.

We are having some issues with the site. Valentine's Event is disabled for now just to be safe. We will be back soon.

Valentine's Event is back on.

smile_heart smile_heart

13 The Founders are coming to Pop Square!


The Founders are coming to Pop Square!

Hi Gaians, if you weren't aware all three founders (L0cke, Lanzer, and CP) will be joining a special one hour stream this Friday (Feb 16th) in honor of Gaia's 15th Anniversary #hypeitup

Enter in my contest 10 - 15 second video challenge within the "HYPE IT UP - Gaia Founders coming" thread where you can earn 1k platinum and possibly even $20 worth of GCash! Head on over to find out more details.

Hurry before submissions close on Thursday (Feb 15th) at 12PM PST! See you thereヾ(≧∇≦)ゞ

13 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

14 Ticket Update


Ticket Update Due to user request, we have made Project Exclamation tickets stackable!

This is a stackable ticket, meaning that you can submit multiple Exclamation Tickets for one additional pose each of the same text/colors in your item, to a maximum of 5. Note that long text may not fit in some of the bubble positions, and as such there may be a lower cap on your particular ticket.

This means that for each Project Exclamation ticket you submit, you can claim one additional pose for your bubble in a different location around the avatar.

Hopefully some people will enjoy this addition!

15 Lake Kindred Update


Lake Kindred Update

Hello! There's a new Kindred appearing somewhere in the Lake Kindred area! This kin appears to be quite a tank

16 Founders on Pop Square today!


Founders on Pop Square today!

Happy Lunar New Year Gaians, today is the day!

In honor of Gaia's 15th Anniversary, there will be a special stream today with founders CP, Lanzer, and L0cke at 4 - 5PM PST.

Join in the fun at: https://www.gaiaonline.com/live/ or through the Gaia YouTube channel. Don't miss out on the Gaiaversary stream or the chance to win awesome prizes during the stream! See you there ~ ᕕ(╯°□°)ᕗ

18 Happy Gaia Anniversary!


Happy Gaia Anniversary!

It's already been 15 years! Thank you so much everyone for being a part of Gaia! We couldn't have done it without your support all these years.

Please drop by the Gaia Anniversary Ball where we setup some cool new forum features for you!

Enter the Anniversary Ball

18 Anniversary forum now live


Anniversary forum now live

Sorry the forum was locked by accident. The event forum is now live.

Head to event forum

20 Ask the Staff


Ask the Staff

Hey there,

Unfortunately due to the the holiday we'll have to push this week's session to next Tuesday, February 27, 2018. We'll be hosting it at the same time, 4:00pm PST! Our apologies for the inconvenience. As always, if you can't make it, then please make sure to ask your question in our pre-event thread!

Thanks for your understanding!

22What are the Chances Tier Item Error


What are the Chances Tier Item Error

Hey Guys!

From 12:00am to 12:08am PST 2/22/2018 the What are the Chances Tier erroneously contained Blood Suckaz (5 Pack) as one of the rewards. This item was placed in the tier by mistake. It has since been replaced with Black Friday 2k16 Blast.

Users who have redeemed that tier level with Blood Suckaz (5 Pack) do not need to file a ticket with our help center. We have soulbound Blood Suckaz and Blood Suckaz (5 pack) until the correct item will be replaced in the morning. We sincerely apologize for any inconvenience this may have caused.

However - If you purchased Gaia Cash from 12:08am PST to 12:41am PST on 2/22/2018 and did not receive tier rewards from the What are the Chances Tier, please file a billing inquiry ticket with our help center. ^_^

22 Tier Funder Rule Change


Tier Funder Rule Change

Hello, we would like to announce a change to our current tier funder events. In August 2016, our policy changed to allow tier exclusive items from August 2016 onward to be eligible for re-release after a six month resting phase. After great consideration, we have decided to make this policy retroactive for all tiers. This change will allow for the potential future re-release of some tier items that no longer exist in the marketplace without deprecating these items’ value.

To clarify, tier exclusive items will still not be eligible to be re-released in La Victoire, Pop Square, C9, Mecha Neko, or Rococo. They will still only be available for re-release through tier funder events, and only after a six month resting phase.

23 zOMG ring issue


zOMG ring issue

Sorry, looks like our recent inventory backend updates broke the ring inventory system in zOMG. We're working on the issue now and it should be fixed within the hour.

23 zOMG rings are back


zOMG rings are back

The rings are back in zOMG. Sorry for the trouble.

26 Join Poppin’ Show!


Join Poppin’ Show!

Hi Gaians! How was your weekend? Gaia is introducing a new show called “Poppin’” where you have a chance to win a free Gaia item! Awesome right?

Join in the fun at: https://www.gaiaonline.com/live/, or YouTube, with me from 6:45PM - 6:55PM PST Mon - Fri to see if you are one of the lucky 6 winners.

Check out more information within “Welcome ‘Poppin’ to Gaia” thread if you have any questions or suggestions for us.

Don’t miss out! Hope to see you all there (≧▽≦)

27 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

27Poppin’ Show here we go v(｡･･｡)


Poppin’ Show here we go v(｡･･｡)

Another night, another opportunity ~ missed out on Poppin’ yesterday?

Don’t worry, can you still join us tonight where you have a chance to win a free Gaia item!

You can join us at gaiaonline.com/live or on YouTube, whichever you desire! Will you be one of our lucky 6 winners tonight?

Don’t forget to check out “Welcome Poppin’ to Gaia” for more information! See you there ⊂（♡⌂♡）⊃

27 Wishlist sorting now fixed


Wishlist sorting now fixed

The wishlist sorting function had now been fixed. We've also added a way for you to move items between pages. Hope that takes care of any remaining issues.

PS - the fix will be pushed live at 8PM PST

28 It’s Poppin’ Time


It’s Poppin’ Time

It’s almost 6:45PM PST you know what that means? It’s time to join Poppin’!

Join either on gaiaonline.com/live or YouTube and see how luck you are tonight.

Last night, 6 winners won the “Mighty Win Gaia Bundle”, what is going to be given away tonight?

We’re only on for 10 minutes, don’t miss us! See you there ヾ(＾∇＾)

01 Stitched Together Avatar Contest


Stitched Together Avatar Contest

Hi everyone We have a brand new avatar contest just launched~ Why don't you stop on by and check it out?

[ Stitched Together Avatar Contest ]

01 What time is it? It’s Poppin’ time!


What time is it? It’s Poppin’ time!

6:45PM PST is right around the corner everyone, get ready to pop in into Poppin’! See what I did there? (ಡ艸ಡ)

Join me on gaiaonline.com/live or YouTube and test your luck.

Last night, 6 winners won the “Rabbitually Late”, what will it be tonight?

10 minutes on the clock, let’s go! ALSO, stay tune after the stream for Pop Square ~ keke

02 It’s Friday, it’s Poppin’ time


It’s Friday, it’s Poppin’ time

Do you know what time it is? It’s almost 6:45PM PST! (⁎˃ᆺ˂)

Join me on gaiaonline.com/live or YouTube before it’s too late.

6 lucky winners last night won “Someone Special”, what will it be tonight?

Don’t miss out! We’re only here for 10 minutes, join in before it’s too late!

05 Beam Me Up! Towns 2


Beam Me Up! Towns 2 The transport to friend feature has been restored to Towns 2, Rally and Virtual Hollywood.

05 It’s time for some Poppin’


It’s time for some Poppin’

How was your weekend Gaians? I hope that you had a chance to grab some boba.

Are you ready to test your luck tonight with me?

Join Poppin’ with our new time 6:30 PM PST on gaiaonline.com/live or YouTube!

Please be sure to read through the “Rules and Guidelines” carefully to ensure that you can claim the prize.

06 Wishlist fix and display size derease


Wishlist fix and display size derease

Wishlist had once again been fixed. Having 1000 items displayed on one page was causing issues, so we lowered the displayed items per page to 300 for now. We will work on making changes to increase the perpage limit at another time.

06 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

07 Flash Spaces Restored


Flash Spaces Restored

Several glitches that have caused some problems in the flash spaces have been addressed. There are several more problems that we will be working on overnight, which may call for a server restart which will cause the space to freeze. If this happens please refresh.

07 Project Recolor Policy Change


Project Recolor Policy Change

We are now going to allow users to request normal or fantasy skintones for leg or body mods in their recolor! Previously, we wouldn't allow someone to request fantasy skintones unless we had already done a Gaia-made recolor of your chosen item with them. But now you don't have to wait for us to do that!

Fantasy skintones only include our standard fantasy colors: Grombie, Vampire, Dark Elf, Blue Elf, Cicero, White. No substitutions. There is also no blush, gradients, overlays, glows, etc. You can not pick and choose a few skins from the normal skintones and a few from the fantasy tones; it is one set or the other.

As always, you can select a custom solid color for the 7th pose (when applicable).

We hope you enjoy this change! If you have any questions, don't hesitate to email us at project-recolor@gaiaonline.com

13 Ask the Staff


Ask the Staff

Hey Gaians,

Due to a shortage of available staff for this week's Ask the Staff, we will have to cancel this week's session. Barring any unforeseen issues, we will be holding the next Ask the Staff Tuesday, March 20, 2018. If you can't make it, please make sure to ask your question in our pre-event thread! Our apologies for the inconvenience and thank you for your understanding!

13 Special Poppin’ Night!


Special Poppin’ Night!

Hey Gaians, what’s up? Ready for some Poppin’ fun?

Tonight and tonight only, 10 winners will be chosen to win an item off our spinning wheel galore. Test to see if luck is on your side with Host Byul!

Join the stream on gaiaonline.com/live or YouTube, whichever you feel like joining in.

She’s only here for 10 minutes, better get in before she disappears.

14 I'm happy if I've made a small contribution...


I'm happy if I've made a small contribution...

There is no unique picture of reality. Life would be tragic if it weren't funny. While there's life, there is hope. However difficult life may seem, there is always something you can do and succeed at. It matters that you don't just give up...

Many people find the universe confusing -- it's not. The universe is not indifferent to our existence -- it depends on it. There is nothing bigger or older than the universe...

... Remember to look up at the stars...

14 Diamond Ticket Rule Change


Diamond Ticket Rule Change

Hello everyone! I have some exciting news to share with you all! We have made an slight ruling change to our Diamond Ticket which goes as follows:

You may choose to recolor up to 1 Lucky Catch item in your Diamond Tier. You can either select it to be your Exclusive, or something in your suggestion list! As a reminder, not all suggestions are used completely, so you may not actually get that set in your tier!

If you have a Diamond Ticket in queue waiting to be accepted, and would like to make edits to your order, please send an amended reply to the original e-mail chain!

These changes also apply to Double Diamond Tickets, just in case there is any confusion there!

Thank you for reading!

Seduces

16 Community Picks: Four Seasons! Contest


Community Picks: Four Seasons! Contest

Hi Gaians~ We're back with another ever-so-popular community picks contest where you could win your very own user-designed bundle! The theme for this month is four seasons. I can't wait to see what creative bundles you come up with~

You'll need to hurry though. We are only accepting entries until March 21st, 2018. Good luck~

[ Community Picks: Four Seasons! ]

19 Looking for Moderators!


Looking for Moderators!

Why apply to be a moderator on Gaia?

Gaia is currently looking to add more dedicated, creative, and passionate individuals to the moderation team. Moderators on Gaia have several roles and are one of the lifelines of the site.

Previous experience is not necessary. If you are willing to train as a moderator and put in the active effort, the moderation team will give you all the tools necessary for the job. If you are interested in a unique experience as a volunteer of Gaia, please consider applying to be a moderator on Gaia.

Help keep the site safe, clean, fair, and fun for everyone!

One of Gaia's first lines of defense is the moderation team on Gaia. They often remove offensive, harmful, or disruptive content and are an invaluable resource to the site. They also help keep the forums tidy for ease of use by the entire community. The smoother the forums run, the more fun our members can have on Gaia.

Join a passionate, dedicated team of fellow Gaians!

The moderation team is made up of Gaians who enjoy and are as passionate for Gaia as you are. Moderators come from all walks of life and communities on Gaia. They love the site so much that they want to help it stay healthy and watch it grow. The ultimate participation in our community is to help keep our space clean and our fellow members safe.

Moderators on Gaia also work hand-in-hand with Gaia's administrative team. If you have always wanted to volunteer alongside Gaia's administrators on various projects, this is the place for you.

Assist other Gaians in a unique way!

Reports are filed from all sorts of members on the site. If you become a member of the moderation team, you will have the opportunity to help others with their situations on the site. Whether it is a small thread move, removing inappropriate material, or assisting in cases of severe harassment, you can be a large part in helping members in innumerable ways.

Users also often ask moderators for assistance outside of immediate report issues. Moderators are very knowledgeable about the community at large and can answer a wide variety of questions. If you have expertise in a specific area on Gaia, it would serve you well if you choose to apply.

Benefits!

While a good moderator should mod to help the community, we do offer some benefits to those who end up joining our moderator team. These include:

A weekly amount of Gaia Gold/Platinum, items, and/or Gaia Cash depending on the amount of reports completed.

Instant access to the SCAS beta-testing guild where you can test all new features and occasionally events.

Moderators also get access to Cloud 9!

Occasionally moderators are allowed to take part in on-going Gaia events and role play as NPCs.

Gaia Online Moderation can be added as volunteer resume experience.

I'm interested! Where do I apply?

If you are interested in applying to be a moderator, please read through the Moderator Application FAQ. All necessary information is included within the thread, and you may also use it to ask questions about the application/process should you have further concerns.

Upon reading the FAQ, you will have the instructions on how to apply.

We look forward to seeing you in the future. Good luck in your application and thank you for reading.

20 Ask the Staff


Ask the Staff

Hey Gaians,

We're going to be pushing today's Ask the Staff to tomorrow, March 21, 2018 at 4:00pm PDT as we are short staffed today for ATS. If you can't make it, please make sure to ask a question in our pre-event thread! Our apologies for the inconvenience and thanks for your understanding!

21 Project Recolor Update


Project Recolor Update

A couple of quick updates from the Project team~

Hue shifting will only be allowed with a Double Rainbow ticket unless it is an official Gaia Online schemes (ie: dupioni, sorbet) We now allow Kindred items to be recolored via the Stylist License and Accessory License, in addition to our previous allowance of Beautician license!

As usual, if you have any questions please send an email in to project-recolor@gaiaonline.com! <3

21 Pop Cast with it amy and Arli!


Pop Cast with it amy and Arli!

Hi everyone~ We're baaaaccckkkk! Did you miss us? It's time for your weekly hangout with it amy and Arli where we talk about Gaia, anime, pizza, and more! Anything can happen so you don't want to miss out.

We will be chatting until 2:30pm PST~

Join Us on Pop Cast!

21 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

23 Final Poppin’ Show


Final Poppin’ Show

As many are aware, today is the final Poppin’ show (Ｔ▽Ｔ)

Please join me (gaiaonline.com/live or YouTube) for ONE LAST SHOW where 12 winners in total will be selected; 6 on YouTube and 6 on Gaia.

Tune in for pre-show at 6:20PM PST for fun karaoke session and Q and A ~

Thank you so much for all who has given Poppin’ so much love and support. We hope to see you there tonight as the show will be extended for one final good-bye. Tune in before it’s too late!

27 Regarding Mahō no Haru Tier


Regarding Mahō no Haru Tier

Hello Gaians! This morning the Mahō no Haru Tier went live and originally hit a snag, but at 9:23 AM PDT we were able to correct the changes and the tier is once again repeatable! We've done some further testing since then, and users should now be able to fund the tier and claim rewards multiple times, instead of the tier being locked after a single completion.

If you are experiencing any other issues with the tier/claiming rewards, please file a billing ticket at our Help Center.

Thank you!

27 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PST! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

28 Introducing PocketCon!


Introducing PocketCon!

Salutations, Gaians!

We are excited to introduce PocketCon! It is a new project one of our teams at Gaia has been working on! We want to share the Facebook Page with you to check out and like and/or follow us!

Peruse at your own leisure and give us your thoughts on our new exciting idea!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends March 30, 2018 at 12 PM PDT.

https://goo.gl/forms/EfNL0MjXMPSBYbNJ3

28 Special Pop Cast at 2:00pm PDT


Special Pop Cast at 2:00pm PDT

Hi everyone! Join us for a very special Pop Cast from 2:00pm-3:00pm PDT! pyawakit sits down with Amy and Arli to discuss Narwheel, Gaia, and much more. We're also going to give away some prizes~

Grab some pizza and come join us. We're going to have a blast.

[ Join us for Pop Cast! ]

29 Removal of Bonus Bags


Removal of Bonus Bags

Salutations, Gaians! After much internal discussion and consideration, we will be removing Bonus Bags from the purchase flow when you buy Gaia Cash after 2:59 PM PDT on April 2nd. While we did see value in Bonus Bags, we want to ensure that everything you receive when you purchase Gaia Cash feels worthwhile, and for many, Bonus Bags did not feel that way.

Going forward, we will do what we can to ensure that we provide a better variety of worthwhile items and bonuses with your purchases. If you have questions or concerns, please feel free to let us know in the Site Feedback forum!

01 Summer Tie Dye Rotation
Summer Tie Dye Rotation

HALLO! This goes into effect immediately! NONE EXCEPTION!

We are sorry for our lateness Please accept and view our newest schemes for our Summer Rotation!!!!

{Please click for full size!!!!} https://w.cdn.gaiaonline.com/mfs/index/adminupload/2b9669f12422.png

disclaimer: you cannot actually submit for any of these with a tie dye ticket!!!! your order will be cancelled immediately!!!!

02 Check out PocketCon's Cosplay Take!


Check out PocketCon's Cosplay Take!

Salutations, Gaians!

We introduced PocketCon, now check out their take on Cosplay! Check out our Facebook page and share your opinions with us!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends April 3, 2018 at 9 AM PDT.

https://goo.gl/forms/u9fV9hvMCZUIQ9DO2

03 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

04 PocketCon Update! Check it out and get 1k Platinum!


PocketCon Update! Check it out and get 1k Platinum!

Salutations, Gaians!

We introduced PocketCon, now check out their layout update on their Facebook page and share your opinions with us!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends April 5, 2018, at 9 AM PDT.

https://goo.gl/forms/4TnTx4yzEaYz75Zn2

04 Slice Your Way into a New Pop Cast!


Slice Your Way into a New Pop Cast!

Hi everybody! It's that time of the week again to grab some pizza! Join it amy, arli, and pyawakit from 2:00pm - 2:45pm PDT for Pop Cast where we talk about Gaia, anime, video games, and more! Anything can happen so you don't want to miss out on the shenanigans.

In today's show, we will be giving away a very special not released item! The only way to find out how to get this item is by staying for the entire show. We hope you will stop by~

Join the Pop Cast!

05 Spinami Bug Refund Tool


Spinami Bug Refund Tool

Spinami experienced a display bug where the wheel did not properly show on the item that was actually won by the player. We understand that this is a frustrating situation for many of you. As a result, we are offering the chance for you to exchange the winning items for a full refund.

Please note that this tool is for those who experienced the bug when playing with GCash only.

Visit the spinami refund tool

06 New Canvas Style and Wallpaper!


New Canvas Style and Wallpaper!

- The background from Diedrich's birthday party has been added as a new canvas style for threads. When creating a thread, just look over to the right at "Canvas Style" for the new Spring Party background. Unfortunately, there are no eggs to hunt for, but it is still a cute place for all of your thread visitors to promenade!

- The artist who drew the Birthday Eggstravaganza manga has provided us with a new wallpaper. Visit the Gaia downloads page and the new wallpaper is the last one, all the way at the bottom!

Thank you for joining us for the celebration!

06 PocketCon Male Avi Update!


PocketCon Male Avi Update!

Salutations, Gaians!

Check out Pocketcon's avatar update on their Facebook page and share your opinions with us!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends April 7, 2018, at 12 PM PDT.

https://goo.gl/forms/on79mJgMu3gFsVAL2

edit: We extended the survey from 9 AM to 12 PM PDT due to the fact the survey was not accepting responses!

10 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away!

Did you miss Ask the Staff today? Get your questions in for next's week ATS at our ATS pre-event thread!

10 Pop Cast: Showtime Update


Pop Cast: Showtime Update

Helllllloooo Gaians! Tomorrow, Arli and I will be hosting another Pop Cast—but instead of our usual showtime, we'll be having our Pop Cast at 12:00 PM PDT on April 11th! In tomorrow's show we'll be discussing Gaia, pizza, video games and more!

Check our Core CI Speculation thread and take a guess at what items are coming tomorrow! On our show we'll be featuring your guesses, so be sure to draw something and have fun~

11 PocketCon Convention Poll!


PocketCon Convention Poll!

Salutations, Gaians!

Check out Pocketcon's Facebook poll about conventions! Let us know and share your opinions with us!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends April 12, 2018, at 12 PM PDT.

https://goo.gl/forms/8VUsXrZn24qpIOHM2

11 Pop Cast is Live! Join us!


Pop Cast is Live! Join us!

Hi everybody! It's that time of the week again to grab some pizza! Join it amy and arli from 12:00pm - 12:30pm PDT for Pop Cast where we will be talking about the Monthly CI and showing off the speculation drawings~

That's not all! We will be giving away some prizes today so be sure to stop by!

Join the Pop Cast!

12 New Inventory Manager


New Inventory Manager After a lot of work, we are pleased to announce the launch of our new mobile-friendly inventory manager. This new manager allows you to place your items in custom made boxes to make your things easier to find. Organize it however you like! We are still putting together some instructions but if you'd like to give it a try you can find it under My Gaia in the top navigation.

13 PocketCon 3D Avatar Update!


PocketCon 3D Avatar Update!

Salutations, Gaians!

Check out Pocketcon's 3D Avatar on Facebook! Let us know and share your opinions with us!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends April 14, 2018, at 12 PM PDT.

https://goo.gl/forms/Gz4fEqI9pbhEx9Tf1

17 PocketCon's NPC Concept Art!


PocketCon's NPC Concept Art!

Salutations, Gaians!

Check out Pocketcon's NPC Concept Art on Facebook! Let us know and share your opinions with us!

Side note: If you fill out this Google Form, you can receive 1k Platinum!. This Offer ends April 18, 2018, at 12 PM PDT.

https://goo.gl/forms/MDi7eH1zaIhZigmx2

17 Ask the Staff


Ask the Staff

Hey everyone,

Ask the Staff is now live! You can check it out here! It runs until 5:00pm PDT! So ask away! As a heads-up, we will not be hosting an ATS next week, we'll resume them on May 1, 2018.

Did you miss Ask the Staff today? Get your questions in for our next ATS on May 1, 2018 at our ATS pre-event thread!

18 Site Maintenance 4/19


Site Maintenance 4/19

Hi Gaians!

Gaia Online will be undergoing server maintenance from 12:00am PDT - 6:00am PDT on 4/19. During this time frame, there may be intermittent website disruptions as we conduct maintenance.

Thank you for your understanding~

18 It's Time for Pop Cast!


It's Time for Pop Cast!

hi everyone! Grab some pizza and join it amy and arli with special guest ruce krispies from 2:10pm - 2:40pm PDT today for our weekly Pop Cast where we talk about Gaia, anime, video games, and much more!

Join the Pop Cast!

Note: Chatwing is down. If you want to participate in the chat please join us on Youtube!

19 Community Picks: Spring Picnic! Contest


Community Picks: Spring Picnic! Contest

Hi Gaians~ We're back with another ever-so-popular community picks contest where you could win your very own user-designed bundle! The theme for this month is spring picnic, I can't wait to see what creative bundles you come up with.

We are only accepting entries until April 24, 2018 so don't wait to enter! Good luck~

[ Community Picks: Spring Picnic! ]