Angel Subscriber FAQ


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Angel Subscription FAQ

June 02
Frequently Asked Questions What payment options can we pay with? We allow you to subscribe with most credit/debit card or PayPal account!

How do I cancel my subscription? You can cancel a subscription by selecting the “Unsubscribe” button.

When you cancel your subscription you will stop billing to your account. You will retain your current benefits until the end of your billing cycle which is when you would normally be billed. For example, if your next billing date is June 20, 2017 and you cancel on May 1, 2017, you will keep all your benefits until June 20, 2017.
 * What happens when I cancel my subscription?

When you subscribe, you will be billed immediately. Then every 30 days you will be billed for your next month’s subscription.
 * When do I get billed?

If you cannot access your account, please file a billing ticket at our Help Center and we’ll be happy to assist you in this process.
 * I can’t access my account, what happens to my subscription?

Unfortunately due to the nature of Gaia Cash, we generally do not offer refunds.
 * Can I get a refund?

Your Angel Item and Gaia Cash are granted immediately upon a successful subscription. If for whatever reason you did not receive your Angel Item or Gaia Cash, please file a billing ticket at our Help Center.
 * When are items/cash granted?

The Angel Subscription is on-going and indefinite until you or Gaia cancels it.
 * When does my subscription end?